How to Add Custom Gift Cards to Your Pyle

Frequently Asked Questions
How to Add Custom Gift Cards to Your Pyle

Adding a custom card to Pyle is quick and simple. This guide will walk you through the process step-by-step, ensuring you can start managing your gift cards digitally in no time.

Getting Started

Before you begin adding a custom card to Pyle, there are a few things to prepare. Make sure you've already downloaded and installed the Pyle app on your device and created your account. You'll need your physical gift card handy for the scanning process.

Adding Your Card

  1. Open the Pyle app on your device
  2. Tap the "+" button in the top right corner of your screen
  3. Tap “Add New Brand”
  4. Scan your card's barcode using your device's camera
  5. Enter your card information
  6. Don’t know which numbers are which? Learn more here
  7. Enter your card balance
  8. Don’t know your balance? Check out this article to look it up
  9. Tap "Add to Pyle" to save your card

Requesting New Brands

Don't see your favorite retailer in our directory? We're constantly expanding our list of supported brands based on user feedback. Here's how to request a new brand:

  1. Visit our Support Center at support.getpyle.com
  2. Select "Feature Request" as your inquiry type
  3. Choose "New Brand Request" from the dropdown
  4. Provide the retailer name and website
  5. Add any additional details about the gift cards (format, where purchased, etc.)

We review all brand requests and prioritize additions based on user demand. While we can't guarantee when specific brands will be added, your feedback helps us improve Pyle for everyone.

Tips for Success

When adding cards to your Pyle, good lighting is essential for successful barcode scanning. Take a moment to double-check your balance before saving to ensure accurate tracking from the start. Consider removing cards from your Pyle once they're empty to free up storage space for new cards. While you're getting comfortable with using your digital cards, we recommend keeping your physical cards as a backup.

What's Next?

Now that you've added a custom card to your Pyle, learn how to:

  • Use Cards In-Store
  • Use Cards Online
  • Update Card Balances

Need Help?

If you're still experiencing issues with adding custom cards, we're here to help. Browse our Help Center for more detailed guides on specific features, or reach out to our Support Team for personalized assistance.

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