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Have a question, idea, or just want to say hi? Shoot us an email or give us a call!

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Frequently asked questions

How Pyle different than Apple Pay and Samsung Pay?

Apple Pay and Samsung Pay only support debit and credit cards, while Pyle enables you to use, track, and share your gift cards.

What should I do with the physical card after uploading into the app?

Until the card balance has been spent, sent, or donated, you should store the card somewhere safe so that you can reference it if needed.

How do I know that my donated gift card is being used by the nonprofit?

Once your donated card is distributed, you'll receive an impact report that shows how it was used!

How are my cards protected from theft and fraudulent activity?

Your card information in securely stored in compliance with both AML and FinCEN regulatory standards.

Can I combine multiple cards from the same store?

In order to keep each card verified and secure, we don't allow you to combine the balances of multiple cards within the app.

Does Pyle track rewards points in addition to card balances?

At this time Pyle doesn't support rewards points, but if that's a feature that you'd like to see, shoot us an email and let us know!